More about Buses
Leith Links Community Council has just received the following message from Lothian Buses, in response to our earlier email correspondence.
16.09.22
From: Gaynor Marshall, Communications Director, Lothian Buses
Thank you for your further email. All comments and feedback are duly noted.
In terms of our communicating the change I can advise that information was published in advance of the changes on 11th September. We appreciate that some of our customers are unable to access our digital platforms and so in addition to bus stop information being refreshed to reflect the changes we reached out to approx. 22K households (in the EH6 6. EH6 7, EH6 8, EH7 6) areas with detailed information on Monday 12 September and Tuesday 13 September.
Attached is a copy for your reference – it may be helpful for you to host it on LCC website.
I can also confirm that all decisions were made with the information available at the time following dialogue with colleagues at CEC (TTN).
The changes that came into place on 11th September will be monitored over the next few months with our immediate priority being stabilising the longer term commercial viability of the network and subsequent economic recovery of our business.
In terms of your further comments I refer you back to all previous communication which has provided our rationale and reasoning underpinned by commercial data and operational feasibility.
In closing I would add that Lothian strive to deliver for customers in continuing exceptionally challenging circumstances. We pride ourselves in being a part of the communities we serve and we will only endeavour to engage in meaningful and relevant dialogue when conducted in a professional and constructive manner.
Kind regards
Gaynor Marshall
Communications Director, Lothian Buses
***
We will be responding in due course.
In the meanwhile, we would be interested –
- to know more about the leaflets. Please can you let us know if you got a leaflet through your door (or if you didn’t, but you think you should have, as you live along the bus routes). It would help if you added your street name and/or postcode.
- to hear more about your experiences with the new bus routes. Last week was highly untypical, but starting from this week – how is it going for you, so far?
Please write a comment below or email contact@leithlinkscc.org.uk
I never got a leaflet and used the 22 a lot. My postcode is EH6 5EP and address is Balfour Street. Mainly used it to go to Ocean Terminal especially if I was going to the cinema. Would use it to go to Gyle Shopping Centre. My visits to these places is cut down now. The replacements are not so convenient as because of the trams I have to walk through to Easter Road – the 11 is not so reliable which is the other alternative for Ocean Terminal and it is a longer journey. Toi go to the Gyle would take 2 buses now so I have not been since the 22 stopped coming to Leith. It is all very well to say get two buses but it is the time involved getting connections just not worth it.
Did not receive any leaflet detailing changes
Eh6 8ex Ryehill Ave
I live in North Fort St Eh6 4hb, I didn’t receive a leaflet.
Edinburgh needs o know what will be the service pattern of All Buses through the centre if the closure of George St proceeds as ‘planned’. It is clear that there is a systematic rearrangement of routes going on.
There is no need for both the 21 and 25 to go up Lochend Road. The 21 should continue to come straight along the Links as there is now no bus service between Great Junction Street and the Links. This is a sad loss for a great many people.
I live in Commercial St. EH6 6LB and did not receive leaflet